CRM Salesforce for Beginners

  • CRM Salesforce for Beginners

Become an expert in CRM Salesforce by mastering concepts of CRM, its business implications and how Cloud computing is changing the way businesses use technology to engage with their customers.

Why this course ?

  • Salesforce continued to dominate the CRM market in 2016, with 19.7 percent of the market – Gartner
  • 200,000 companies worldwide use Salesforce platform
  • The average pay stands at $60,791 per year – Indeed.com

After the completion of the CRM Salesforce for Beginners course at Edureka, you will be able to: 

  • Understand what Customer Relationship Management is about and share multiple examples on the relevance and application of CRM.
  • Discuss Cloud Computing concepts, how cloud computing is used for CRM and the various CRM tools that are used by business.
  • Describe the CRM modules and define the activities performed as part of sales, marketing and service.
  • Create business objects and define the business flow across organization CRM processes.
  • Create various types of fields and define the relationship across objects in order to achieve the business functionalities.
  • Utilize the various functionalities of Salesforce.com to achieve Salesforce automation.
  • Prepare reports and associated dashboards to enable business performance preview.

Training Features

1. Course Duration

You will undergo self-paced learning where you will get an in-depth knowledge of various concepts that will be covered in the course.

2. Real-life Case Studies

Towards the end of the Course, you will work on a real life case study.

3. Assignments

Each class has practical assignments which shall be finished before the next class and helps you to apply the concepts taught during the class.

4. Lifetime Access

You get lifetime access to Learning Management System (LMS) where presentations, quizzes, installation guide & class recordings are there.

5. Certification

Edureka certifies you as a CRM Salesforce Beginner based on the project reviewed by our expert panel

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₹9,596.00 ₹11,995.00

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In Short

The course will explain Cloud Computing as a concept and explain the aspects related to SaaS and PaaS.Attendees will be introduced to Salesforce.com system through conceptual coverage of Sales, Marketing and Service aspects of CRM.

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